ABC | FAQs


If you forget your password, click Forgot Password (on login page) and then enter the email address associated with your account when requested.
A new password will be emailed to that address.

You can view past orders, current open online orders, and backordered items from the My Account page. Click on the corresponding link, or right HERE to track your ABC order now.

You will NOT be able to make any changes once your order has been confirmed. If you want to exchange any items you have purchased please see our super simple Returns Policy and rest assured we want you to have it all, and then some. Your happiness with our product is extremely important to us.

Apartment B Collective processes all cart checkout payments via Paypal. You don’t need a Paypal account; the guest Paypal checkout process also accepts Visa, Mastercard, and American Express.

We ship all our items direct from the Apartment B Collective Headquarters in Santa Monica, California.

Orders placed Monday thru Friday process the same day – expect your items to be shipped in 3-5 days and reach you in 7-10 days. Orders placed on the weekends might take a day or two longer.

As of this moment, Apartment B Collective ships using USPS Priority Mail with Proof of Delivery Signature Confirmation. Check out our Shipping Policy HERE. Please Contact Us if you need rush delivery.

Yes!

YES!! We love our visitors at Apartment B Collective; select the Local Pick-up option during check-out for full details, and we’ll see you soon.

Click through to see our Returns Policy.

It takes 5-10 business days from the time we receive your returned items to process the return and issue a credit/exchange. See the Returns Policy HERE.

Thanks for asking!  For all pertaining information (as well as statistics on the plight of T-Shirts around the world) Click HERE for care instructions.

Our garments come in multiple fits; Classic (fitted but not too fitted), Relaxed (loose and comfy), and Tailored (slim fit; silhouette hugging). For a full sizing guide, click HERE.

Our items are always specially washed, which not only gives them their super soft texture, but pre-shrinks them as well. As with all jersey garments, however, they may shrink a little in the dryer and stretch a little during wear. We continually strive to perfect this process so everything you get from us will look and feel like a favorite each and every time.